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    Global Services

    Smildenbio Global Services

    International Services


    FDA documentation
    For return parcels to United States, FDA documentation is required and available to provide. Clients are advised to provide us with their FDA registration number and owner operator number in advance.

    Sending work to Taiwan
    A traditional way to ship your cases with bites, impressions, operation gypsum model and so on is acceptable. Or sending us CAD file by email or ftp for CAD/CAM milling following is also available.

    4 Working Days Delivery
    With our qualified team of technicians, Smilden is able to complete your cases within a reliable time frame. In-lab turnover time is 4 working days since cases receiving, not including shipping time and with exceptions that apply to implant and specialty cases.

    Guarantee
    Smilden offering 5 years product guarantee for frameworks including Ziconium and Titanium series.

    Shipping
    UPS and FedEx are our preferred courier service provider for North America and Europe region. For larger case volumes, air freight is also optional.

    The following express services are for reference:
    From To Shipping Days
    Europe Taiwan 2 business days
    USA Taiwan 3 business days
    Southeast Asia Taiwan 2 business days
    Taiwan Europe 2 business days
    Taiwan USA 1 business day
    Taiwan Southeast Asia 2 business days

    Local Services


    Local Case Turnover Time
    We offer an efficient work of 3 working days turnover time for local cases with exceptions that apply to implant and specialty cases.

    Complimentary Services
    Complimentary customized shade matching service is available for partners and free delivery services is offered as well.

    Guarantee
    Smilden offering 5 years product guarantee for frameworks including Ziconium and Titanium series.
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